Ultima Online Forums, IS FINDUO NOT ABLE TO HANDLE EXTREME BIG SHOPS?, UO Gold

Hi guys. we met 1-2 years ago on chat. its first time i registered.
first of all. its a very good idea and a good job you do.
i registered today because a lot of our customers that use your engine questioned us to do something.
our shop was the first on the shard Drachenfels outside luna that was added (thx a lot for that!)
Its located near bagball arena south exit luna at mainstreet.(for those who read and didnt know ;-) )

PROBLEM:
i dont know since when (the questions from friends and customers came since several weeks)
your engine only lists a part of our sortiment. its not a part of vendors but its only a part of a listed vendor!
example: our ingots vendor: it is every 5hours stocked with every color. but e.g. last time i looked you only could find dull,shadow,gold,aga,verite. why not the other colors (normal,copper,bronze,valo)?
2nd problem you find ONLY A LITTELE MORE of the stuff if you use 'normal search' and type in 'ingots commodity' (or if you use the old search.) but if you use the commodity function you will find nothing! even the in your database saved ones not! (by the way you have a small bug in the combobox of regs - its called sulphurous ash!)

SOLUTION 1 COULD BE:
our vendor is a reference on this shard. but that says if every vendor and bag is open then (i had let it counted today) there are 2200-2500 (#OBJECTIDs) on normal days (3000-3200 on weekends) and around 200-500 (#OBJECTTYPEs). could that be too much? (perhaps you write a file with limits?)

SOLUTION 2 COULD BE:
Nearly every our objects has a description (except that of our renters vendors). this description contains 3 minuses ('---') could that be a problem? then we will change that! just inform me!